What Brands can Learn from Streaming Giants
Personalization at scale is the core customer engagement strategy in the modern economy. Streaming giants have a competitive advantage, where access to an abundance of first-party data can be used to infer consumer attributes and preferences. In this session, Rajkumar Venkatesan, Ronald Trzcinski Professor of Business Administration at the Darden Business School, University of Virginia will share how brands can leverage the deep consumer insights of streaming services to develop relevant and personalized marketing campaigns and what lift brands can expect from such personalization.